I was at lunch today the a good friend talking to him about Online marketing and how there is a surge of business owners that are now using or very interested in this type of advertising. We talked about what makes a good Online marketing campaign and I explained the following:
There are 2 elements of online marketing that have to be done corretly for business to have success here:
First, they have to get people to their website
There is no doubt that most consumers are doing their “home work” and researching several businesses before they decide to call anyone. They enter the buying cycle, talk to friends about their needs (possible referral), try and recall (TV, Radio, Print, locations in the area, etc) what businesses they should look into and then… they open a web browser. They search for a few specific businesses if they can remember them and they start some generic searches like “furnaces California”. That’s right, they are searching online and looking at a hand full of different businesses that have what they are looking for. These consumers are clicking on sponsored links (PPC) and they are clicking on the top 5 or organic sites (SEO). If your business is there, then it will be seen by qualified buyers that are somewhere in the buying cycle. That’s a great place to be.
Second, they have to have a website that is compelling enough to generate a phone call or email:
Businesses have to look at their website as the most important selling tool that their company has to offer (or close to it). Consumers make very quick decisions about a company based on what they see on their site. Let’s say I am thinking about buying a motorcycle and i am not sure what exactly want and I google “motorcycles NY”. Search results are displayed and I go into “auto pilot” clicking on what is right in front of me. If you pay attention to what you are doing, you will see that you are only on a website for maybe 5 seconds unless you are find something compelling to look at. Then if they do get you for more then 5 seconds and then if you start navigating around the site and you find that it isn’t very user friendly, you’re gone.
How Epic Makes It Work
Epic Marketing understands online marketing very well. We have a group of very talented interactive specialists that just get it. They also stay up to date with the latest changes in this industry so our clients are one step ahead of their competition. That combined with the best sales and marketing minds in the Western United States (actual pole still in-process) and you have a team that gets the job done very well.
Here’s the thing, business owners spend a lot of money trying to create “top of mind awareness” for their business. They expect a few speratic phone calls as a result of a weeks worth of advertising and hope that they can become one of the companies that a buyer can “recall” when they enter the buying cycle but the fact is this that it’s expensive.
I know this sounds a little like I am bashing traditional media but I am not. We do it all and it all has its place. What I am saying is that if Online marketing is done right, it will likely be your cheapest way to get new customers/patients. If your business isn’t spending at least 20% of its marketing budget Online… then you are not doing it right.
To finish my story, the friend I was talking to, owns a taco cart in SLC and as a result of this conversation is now spending 10,000/mo in Online marketing…
Nick White
President, Epic Marketing